Privacy Policy

This Privacy Policy sets out how “TOPWOOD” Ltd. (hereinafter – the Company) collects, uses and protects personal data obtained through the website topwood.lv or when contacting us in other ways.

1. Data Controller

The data controller is:
“TOPWOOD” Ltd.
Registration No.: 40103890796
Address: Lāčplēša iela 14, Sigulda, LV-2150, Latvia
E-mail: info@topwood.lv

2. Types of Data Processed

We may process the following personal data:

  • name and surname;

  • contact details (phone number, e-mail, address);

  • information you provide when contacting us (requests, questions, orders);

  • information about your visits to our website (IP address, browser type, device type, cookie data).

3. Purposes of Data Processing

Personal data is processed for the following purposes:

  • to respond to enquiries;

  • to prepare and perform contracts, invoices and orders;

  • to provide information about our products and services;

  • to improve the functionality of the website and user experience;

  • to comply with legal requirements.

4. Legal Basis for Data Processing

The legal bases for processing personal data may include:

  • the performance or conclusion of a contract;

  • compliance with legal obligations;

  • your consent;

  • the Company’s legitimate interests (e.g. marketing communication, security).

5. Data Retention

Personal data will be retained for as long as necessary to achieve the purposes of processing, or as required by applicable law.

6. Disclosure of Data to Third Parties

We may disclose your data to:

  • partners providing delivery, IT, accounting or other services;

  • state institutions if required by law.
    All processors ensure the protection of personal data in accordance with GDPR requirements.

7. Your Rights

You have the right to:

  • access your personal data and obtain information about its processing;

  • rectify inaccurate or incomplete data;

  • request the erasure of data (“the right to be forgotten”);

  • restrict the processing of data;

  • object to the processing of data;

  • withdraw consent (where processing is based on consent);

  • lodge a complaint with the Data State Inspectorate of Latvia www.dvi.gov.lv

8. Cookies

The website topwood.lv uses cookies to ensure proper functionality and improve user experience.
You may change your cookie settings at any time in your browser.

9. Changes to the Privacy Policy

The Company reserves the right to update this Privacy Policy at any time. The latest version is always available on the website topwood.lv.

10. Contact Information

If you have any questions regarding the processing of personal data, please contact us:

“TOPWOOD” Ltd.
E-mail: info@topwood.lv

Phone: +371 26 585 133
Address: Lāčplēša iela 14, Sigulda, LV-2150, Latvia